Welcome to Gem Sakti. By accessing our website or purchasing products from us, you agree to these Terms & Conditions and any additional terms displayed on product pages, at checkout, or in other store policies.
1. About These Terms
These terms govern your use of the Gem Sakti online store and your purchase of products. If you do not agree with these terms, please do not use the store or place an order.
2. Product Information
We make reasonable efforts to provide accurate product names, descriptions, photographs, sizes, materials, prices, and availability. Natural gemstones and handmade or traditional products may have variations in colour, pattern, texture, shape, size, and inclusions.
Images may appear differently depending on lighting, screen settings, photography, and the natural characteristics of the product.
3. Spiritual, Traditional & Astrological Information
Some products are described in connection with traditional, cultural, spiritual, or astrological beliefs. Such information is provided for educational, cultural, and personal-use purposes. It is not medical, psychological, legal, financial, or other professional advice, and Gem Sakti does not guarantee a particular physical, emotional, financial, spiritual, or other outcome.
4. Pricing
Prices are displayed in the store’s applicable currency unless otherwise indicated. Prices, promotions, availability, and product details may change without prior notice. If an obvious pricing or listing error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order and provide a suitable resolution.
5. Orders & Acceptance
Placing an order is a request to purchase. An order may be subject to product availability, payment verification, address validation, suspected fraud, pricing errors, or other legitimate operational reasons. If an order cannot be fulfilled, we will communicate the applicable cancellation or refund process.
6. Payments
Payments are processed through the payment methods and providers made available at checkout. Customers are responsible for providing accurate billing information and for using a payment method they are authorised to use.
7. Shipping & Delivery
Shipping terms, available destinations, charges, and delivery estimates are described on our Shipping & Delivery page and at checkout. Delivery dates are estimates and may be affected by courier operations, weather, customs, public holidays, and circumstances outside our control.
8. Returns & Refunds
Returns and refunds are handled according to our Returns & Refunds policy and any product-specific conditions. Customers should contact us before sending an item back.
9. Customer Responsibilities
You agree to provide accurate information, use the store lawfully, protect your account credentials, and not interfere with the security or operation of the website.
10. Intellectual Property
Unless otherwise stated, content on the Gem Sakti website, including logos, brand elements, text, graphics, photographs, product descriptions, and other materials, belongs to Gem Sakti or its respective licensors and may not be copied, reproduced, modified, or commercially used without permission.
11. Third-Party Services
The store may use third-party services such as Shopify, payment providers, courier services, analytics tools, and other integrations. Their services may be subject to their own terms and policies.
12. Website Availability
We aim to keep the store available and accurate, but we do not guarantee uninterrupted access or that the website will always be free from errors, delays, or technical interruptions.
13. Limitation of Information-Based Claims
Product and educational content should not be treated as a substitute for qualified professional advice. If you have a medical, financial, legal, or other professional concern, consult an appropriately qualified professional.
14. Changes
We may update these terms when our business, products, technology, or legal requirements change. The updated version will be posted on this page.
15. Contact
For questions about these terms, contact Gem Sakti at gemsakti41@gmail.com.
Important: These terms are a general store framework and should be reviewed by the store owner or legal adviser against the actual business model, sales practices, jurisdiction, and applicable laws before being treated as final legal terms.
Last updated: 10 August 2026.