We’re happy to help with product questions, order updates, shipping, returns, payments, and general assistance.
Customer Support
Email: gemsakti41@gmail.com
When contacting us about an order, please include your order number, the email used at checkout, and a brief description of your question. For damaged or incorrect items, please include clear photographs.
Business Address
Gem Sakti
Lat No. 9, nearest Jio Petrol Pump
Sunayana Society, Dindori Road
Vijay Nagar, Mhasrul Gaon
Nashik, Maharashtra 422004
India
What We Can Help With
- Product information and availability
- Order confirmation and order status
- Shipping and tracking questions
- Damaged, missing, or incorrect items
- Returns and refund requests
- General website and checkout assistance
Response Time
We aim to respond to customer enquiries as promptly as reasonably possible. Response times may vary during weekends, holidays, promotional periods, or periods of high order volume.
Order Enquiries
If your question relates to an existing order, providing your order number helps us locate the order and assist you more quickly.
Important
Please do not send payment card numbers, passwords, OTPs, or other sensitive credentials by email.
Last updated: 10 August 2026.